this post was submitted on 24 Dec 2024
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I think straight calling someone on a chat program is rude because it unnecessarily breaks flow. I have to connect my Bluetooth headphones so I can hear you from the start, but that takes a couple seconds. If I'm not quick you'll stop calling before I'm ready, and it happens frighteningly often that people don't answer when calling back immediately, so you'll break my flow a second time.
Usually, 15-30 seconds are enough for me to mentally "put away" whatever I'm working on, which allows me to quickly resume once we're done. Often I write a comment describing what my last thoughts were. That can sometimes save a good 5 minutes or more.
At worst I'll say "give me 5 minutes" or "if not important, does 14:30 work?", but that's because I'm deep in thought and it will take a long time to get back to where I am.
Just don’t pick up, finish your thoughts and call back. You are absolutely under no obligation to drop everything to pick it up immediately.
Consider this a way to train others -- calling gets nothing if you're not in my group or chain of command. Send an email or, if urgent, send a chat message.
As I said, this regularly leads to breaking focus again a couple of minutes later.