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How to deal with Mom who CANNOT learn how to use a password manager, but demands I "fix it" (lemmy.world)

submitted 2 days ago by weeeeum@lemmy.world to c/asklemmy@lemmy.ml

135 comments fedilink hide all child comments

I've become the tech guy, and family are extremely entitled to my services. My mom especially. BTW I can't cut her out, because I still live with her and she EXPECTS me to fix anything computer related. She won't take no for an answer.

I've tried to keep track of her passwords with a password manager, I've spent literally 8 hours in a single day filling out captchas and replacing passwords, and I've spent even more time trying to teach my mom how to use the manager.

She CAN'T learn it, and always makes a new password, which she doesnt keep track of and expects me to fix it. What the hell do it do? She uses firefox, with auto refill on, but it doesn't autofill on her iphone.

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[–] undefined@lemmy.hogru.ch 2 points 2 days ago (2 children)

Here’s to wishing Webauthn will suddenly take off.

[–] WhyJiffie@sh.itjust.works 1 points 2 days ago (1 children)

won't fix the problem.

[–] undefined@lemmy.hogru.ch 1 points 1 day ago (1 children)

Why not? Maybe because I’m in the Apple walled garden I’ve been spoiled, but it’s literally just scan face/finger (depending on device) and go on. It’s dead simple, and if websites would stop prompting for a username/password beforehand that would be even better.

[–] WhyJiffie@sh.itjust.works 1 points 16 hours ago (1 children)

Because webauthn does not give anything that a proper password manager couldn't automate anyway

[–] undefined@lemmy.hogru.ch 1 points 15 hours ago (1 children)

Huh? It wouldn’t require a username/password at all (at least in the HTML form sense) so there’s a much lesser chance of chaos happening.

Have you used it before?

[–] WhyJiffie@sh.itjust.works 1 points 3 hours ago

and what will store the authentication information, safely, if not a password manager? and don't say that everyone will have a hardware security token

[–] WhyJiffie@sh.itjust.works 0 points 2 days ago

won't fix the problem.