this post was submitted on 14 Mar 2025
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You're kidding, right? They're the only ones safeguarding the industry and making it so you're not watching ads once every 3 minutes to get a few more coins in your PC games.
They provide one of the best distribution networks in the PC industry, and they constantly stand on the side of the players vs corporate interests.
Let's not whitewash their history. A lot of concessions they only gave up due to legal challenges, and then there's the whole child gambling thing.
"Valve Child Gambling" brings up nothing. Care to enlighten me? As well as hand-wavey "a lot of concessions"...care to elaborate?
Their refund policies only came about because different governments sued them. Check out either coffeezilla or People Make Games on CS:GO loot boxes, the latter of which has interviews with plenty of the victims of this system that Valve allows to continue because it's so lucrative for them.
I'll give you the csgo gambling. That is fucked up.
But their refund policy is best in class. I don't care how they got there, it's better than shops give me for actual physical games...
I'd love to see what you consider an alternative better storefront.
I was specifically refuting, "They’re the only ones safeguarding the industry," and how they got to their refund policies matters when it comes to that statement. I was not here to throw a gauntlet down, insult Steam's honor, and challenge anyone to a duel. I prefer to shop on GOG these days, when possible, but my Steam profile says I have 991 games in my account, and I bought most of those. Valve and Steam have done lasting, measurable good to this industry and medium, but that doesn't mean they're safeguarding it or that it's all good news. As to the thing about ads, I don't think that model would actually work with the PC gaming audience, and I think Valve prohibiting it is just so that their audience still finds quality products on Steam and spends more money. Valve's best behaviors and worst behaviors are motivated by profit.
That's where I disagree. Valve is not a publicly traded company. It is not beholden to shareholders to strive for profit above all else, and it shows in Valve's leadership.
Just because they are private doesn't mean Gabe doesn't like to make a ton of money. Dude owns tons of yacths and would like to own more. I love Valve and think they are the biggest ethical company in gaming. But they're still a massive corporate monopoly. No one is perfect, and they did do things that hurt people. No need to be publicly traded to also be evil. Trust but verify.
Striving for profit is a quality tied to being a company, not being a publicly traded company. Everything they do is in pursuit of making more money. Often times, that means making the best store out there so that we shop with them instead of their competitors, which is how it's supposed to work.
That's where I'm saying you are wrong.
Publicly traded companies are beholden to their shareholders, and MUST strive to make money above all else. Privately held companies can put that profit motive behind other more important motives. Sure, does Valve want to make money? Absolutely - we've all got to make a living.
But is that their ONLY goal at the expense of everything else? Also, clearly not - or we'd have ads on every steam store page, we'd be paying monthly for steam, and you've seen all the shady, shitty things that all the other wanna-be steam competitors have done. So clearly valve does not value profit above everything.
That's just not true. They're seeking profit by attempting to be the best place to spend your money. Epic would love for Valve to charge users monthly for Steam, but they don't, because it would just drive people away from Steam. They stand to make more money by doing what they're doing. This is not a public versus private thing. Arguably the negative that comes along with public companies is that there are more short term incentives at the expense of long term profit, but they're both doing what they do for profit.
I was talking about the people buying the microtransactions. I should have made that clear, I thought it could be deduced, given Valve aren't exactly ruining the game industry by stat tracking 1.7 million users, but I can see how it was confused.