this post was submitted on 18 Mar 2025
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TL;DR
From my end of things, none of these companies are much better or worse than any other. If I had to pick one of the big names I'd say maybe ADT/Everon, but the difference is miniscule. If you can find a smaller local company, that's probably your best bet, especially if they somehow have a local call center (most of them seem to outsource to central call centers that handle probably dozens of alarm companies)
If you're in a rich, less-dense town where you can't count on neighbors being around to see a break in happening to call it in, sure, go ahead and get an alarm. If you're stuck living in the ghetto, and can somehow afford it, go for it. If you have some sort of fucked up domestic situation where your ex is stalking you or something, it's probably worth it (but change your code and locks.) If none of that applies to you, just lock your doors and maybe put some lights on timers and motion sensors, and just have a little situational awareness and you're probably going to be fine. Like I said above, most of the calls I get are false alarms, and of the legitimate ones, most of them get called in faster and more efficiently by the homeowner, a neighbor, an employee, or a random passerby before we ever get the call from the alarm co.
And if you do get one, make sure they're setting it up right, make sure you're providing them with correct information and keeping it up to date, and make sure the sensors are labeled in some sort of sensible manner. "Zone 2" means absolutely nothing to anyone.
If I ever personally get an alarm system, it will probably be for fire alarms. Currently though, I have some smart smoke detectors that will send me a notification on my phone if they go off. I think that's pretty adequate, as long as I have cell service, I can call it in myself if I'm not home, and if I don't have cell service, that probably means I'm out camping and so my dog is either with me or staying with my parents, everything else in my house is just stuff, and that's what insurance is for.