this post was submitted on 06 Sep 2023
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Part of the reason is that people don't know how to provide feedback in a nice way. I'm guilty of that sometimes, when I use software and make a bug report or write feedback, I realize after the fact I sound passive agressive.
It takes conscious effort to provide feedback in a nice way before it becomes a habit. I'm told a compliment sandwich is a good way to provide critical feedback without sounding like an asshole.
Or as that article mentions, it is also known as a Shit Sandwich. Mostly because we don't refer to sandwiches by the bread.