Starting today, new support threads that are created on discord will be indexed and be easily findable with search engines thanks to Answer Overflow. Right now, existing threads are being indexed.
The dedicated community link is here: https://www.answeroverflow.com/c/812703221789097985
I think this is crazily important. My biggest issue with Discord is that they have become the default hubs for issues and fixes. Over days, weeks, months and years those fixes get buried and harder to find, but the worst offender is that they are unindexable by default.
Its lovely to see someone doing this. I wish everyone would do this.
As ever, if you don't know Heroic, you can find their website with this link here
A flimsy band-aid over the real problems:
Agreed. But it’s a good intermediate step.
It's an intermediate step, but not a good one.
If you're indexing the content anyway, move the whole thing to a forum since it's the same amount of work. Indexing inside Discord is just wasted hours as more and more items will continue to pile up.
Discord is absolute trash for this type of thing, and when intermediate steps are likely the same amount of work as migrating your community, why bother other than the claim of "it's where people are already"?
It's not. It's not even a bandaid. Answeroverflow has a bad indexer and the search is useless. In my experience it produces no information of value whatsoever because all it throws back are messages devoid of context unless you read hundreds of lines of some randos conversation. God forbid the conversation lasted several days, you are better off asking chat again.