Their "real" problems are at most only real in that moment, and rarely end up mattering later, but even so, the responsibility falls on the students and their parents, not the school. School is here for you to learn the basics so that you can function as an adult. Your field of interest and its focus comes after that. More often than not, whether the student can pursue their interests depends on if the core education was sufficient or not.

But also, learning how to organize, identifying and addressing bullying, communication and encouraging study of personal interest were top priorities in all schools I went to from elementary throughout highschool, but then again, I grew up in Sweden and cannot speak for other countries. Nevertheless, students (me included) always complained about school.