737
Paid full price and got this in the mail (open box). GameStop and I have different definitions of “new”
(i.imgur.com)
this post was submitted on 13 Sep 2023
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Mildly Infuriating
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Try it if they complain pull a Karen and speak with the manager. If they refuse escalate to corporate complain. This should not happen.
This happens all the time. They tried to pull it on me in store like a decade ago, and then just last week I was in a store where they tried to pull it on some dad that was there buying a console for his kids.
If you complain, they WILL fight it and say that it's still new.
Threaten a charge back. They did not provide the correct product.
Worse case scenario - they ban you from buying online.
But boo hoo they'll pull another one.
Back when I used to shop at GameStop they would open all of the games, take out the disc or the cartridge and put them behind the counter and then put the empty box on the shelf. Technically new, but that is not even the correct box.
Then ask for a refund.
Demand a refund.
This is normally good advice, but usually "the manager" is the only person in the store at a gamestop. The best way to get a refund is to waste their time and don't let any other customers check out. Eventually they will give in, but you need patience and possibly to deal with angry people behind you.
If you want to be a real d-bag you down sell every game another customer picks up, as well...
Gotta admit I remember seeing teenagers do this to extreme effectiveness.
Escalated it and nothing really came of it. Nobody could help, really.
So they wouldn’t let you return it? Call your local press. Make not serving you more annoying than giving you a refund.
Charge back. Stop bending over.
You know you have more power than they do, right?
Don't let a company walk over you.
You're not being a Karen for calling out their bad practices. Some company tried to rip you off by selling a used game new. They WANT you to give up.