this post was submitted on 16 Jun 2025
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Nobody in their right mind wants to use Whatsapp for getting support. That is insane. I want to message people and do group chats. That is it. Anything else is bloat.
Are you saying that for WhatsApp specifically or for online chat in general?
Lots of people in Brazil and many Spanish a speaking companies would disagree with you unfortunately. It's incredibly embedded in those countries, to the point where WhatsApp will often be the primary, and sometimes only, point of contact for a business. At least it's not that bad here.