37

Is there anything I need to keep in mind? Does running Graphene void any warranty and cause them to deny my request? How much do I need to pay in the US?

Thanks!

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[-] ShittyRedditWasBetter@lemmy.world 8 points 9 months ago* (last edited 9 months ago)

You find a repair shop, you give them like $15 + battery cost when it'll take about an hour.

The stores I've used are Google authorized and had no warranty implications. They will probably have to factory reset the phone to run their tests but I would call them to just ask instead of looking for generic advice.

[-] Dougtron007@lemmy.world 5 points 9 months ago

I’d like to piggy back in this. I worked for Asurion and Assurant Both are authorized for Google in warranty and insurance repairs. They have to have your device factory reset. Google claims this is a security measure which it is to a degree but it’s mostly because the pixel diagnostic suite requires full access to the biometrics on the device.

[-] skullgiver@popplesburger.hilciferous.nl 1 points 9 months ago* (last edited 7 months ago)

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[-] Dougtron007@lemmy.world 1 points 9 months ago

I assume they can do this and I think they plan on something like it (pretty sure I heard this from Mishaal Rahman on a podcast). But yeah the way pixel devices come apart is way more granular which is a good thing but can end up in more issues from things breaking. Google doesn’t have the best rack record with build quality unfortunately.

[-] ShittyRedditWasBetter@lemmy.world -2 points 9 months ago

They probably don't but want to set up limited scope testing to avoid having to argue over a battery not randomly working because a random rom is installed.

It's dumb but I get why it's done.

[-] ShittyRedditWasBetter@lemmy.world -1 points 9 months ago

I loved ifixit and now asurion. They have always treated me so fucking well.

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this post was submitted on 28 Sep 2023
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