Thats not a rule, but what they do have is a process that enables dickheads to ship cheap/substandard crap for an item that used to be highly rated thanks to the original seller.

[–] zout@kbin.social 1 points 1 year ago (1 children)

Then their product isn't good, so you don't buy from them next round? Doesn't make it false.

[–] PeleSpirit@lemmy.world -2 points 1 year ago (1 children)

No, Amazon sends whatever they feel like sending, not that the small business is bad. The small business probably doesn't even know it's happening.

[–] zout@kbin.social 5 points 1 year ago (2 children)

So, if I understand it correct, when you order from a third party through Amazon, the third party never gets the order but Amazon sends something else instead? That wouldn't be legal in Europe.

[–] PeleSpirit@lemmy.world 2 points 1 year ago* (last edited 1 year ago)

It happened to me a lot, enough for me to go through the manufacturer if at all possible.

Edit: This also isn't new: https://gimletmedia.com/shows/reply-all/brhow4/124-the-magic-store

[–] atrielienz@lemmy.world 1 points 1 year ago

What's happening is to save space Amazon stores all items of the same likeness in bulk containers. The worker who fills the order just picks up one from the container. This is why buying memory cards (micro SD and so on) is such a crapshoot these days on Amazon. They aren't necessarily shipping you what the independent seller shipped them. They're shipping you one from a bulk container with the contents that many independent sellers shipped them.