this post was submitted on 23 Oct 2023
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Privacy

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A few days ago I sent a GDPR request to some company to delete my personal data. They said to install their app and send a ticket from the app. The email was sent from the email address to which the account is registered. Is this even legal?

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[–] ElleChaise@kbin.social 10 points 1 year ago* (last edited 1 year ago) (1 children)

eBay does this too. They told me they can't access my data to delete it, that I have to log in with their website or app and send information to just get my data, let alone have it deleted.

[–] rengoku2@lemm.ee 5 points 1 year ago (2 children)

Doesn't ebay delete the account after certain amount of inactivity? Just let it lapse then?

[–] BearOfaTime@lemm.ee 7 points 1 year ago

Don't think so. I haven't been able to login to my ebay account for 10+ years, still get emails.

[–] ApathyTree@lemmy.dbzer0.com 4 points 1 year ago

Doubtful - I leave my account for years at a time between logins, and it’s still active (have had the account since 2002 or so, and have had at least a 10 year span without any use).