this post was submitted on 25 Oct 2023
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I'm so absolutely sick of it.

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[–] smigao@lemm.ee 44 points 1 year ago (4 children)

I signed up for creative cloud and accidentally signed for a year. They want 60$ to cancel the subscription. Suck my taint.

[–] possiblylinux127@lemmy.zip 11 points 1 year ago (1 children)
[–] ultratiem@lemmy.ca 8 points 1 year ago

Unlike most online services that essentially do not offer refunds (you just ride out the subscription), Adobe has created more of a carrier type plan, where there is a yearly contract so it accrues the same penalty like any phone plan.

So yeah, legal. Just the worst kind of legal. And that’s Adobe. Just the worst kind.

[–] flambonkscious@sh.itjust.works 3 points 1 year ago (2 children)

Was it recent (and can you get the credit card agency to revert it?)

[–] smigao@lemm.ee 3 points 1 year ago (1 children)

3 months in - it's Definitely my bad

[–] FellowEnt@sh.itjust.works 7 points 1 year ago (1 children)

Change your subscription to something else, this resets the counter. You can now cancel without fines.

[–] smigao@lemm.ee 2 points 1 year ago (1 children)
[–] FellowEnt@sh.itjust.works 2 points 1 year ago

I did it a few months back, and immediately cancelled the new plan with no fees, worked a treat. Also FYI the educational discount is pretty great, I set mine up with my daughters email address no issues, I'm not sure how much they check this as it's not a school email address.

[–] ultratiem@lemmy.ca 1 points 1 year ago* (last edited 1 year ago)

No it’s always been that way. They have adopted a similar subscription as phone carriers. If you cancel early, you face a penalty.

Most other subscriptions don’t actually let you cancel and receive a refund (you just ride out the sub). But, that’s Adobe. They’ll always find the worst, shittiest way to make it happen.

I mean it’s the same company that held the internet down with Flash, that at one point was the top source of nearly all malware through a browser.

[–] yoz@aussie.zone 3 points 1 year ago

Hahahaaha omg ! This is hilarious. Thanks bro

[–] LunchEnjoyer@lemmy.world 1 points 1 year ago

Are you still stuck with this? My brother did the same not long ago, but I found a way to cancel the subscription without having to pay anything!