this post was submitted on 06 Dec 2023
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Thomas 🔭✨ (@thomasfuchs@hachyderm.io) 23andMe just sent out an email trying to trick customers into accepting a TOS change that will prevent you from suing them after they literally lost your genome (hachyderm.io)
submitted 11 months ago by PoseidonsWake@lemmy.world to c/technology@lemmy.world
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23andMe just sent out an email trying to trick customers into accepting a TOS change that will prevent you from suing them after they literally lost your genome ro thieves.

Do what it says in the email and email arbitrationoptout@23andme.com that you do not agree with the new terms of service and opt out of arbitration.

If you have an account with them, do this right now.

Here’s an email template for what to write: https://www.patreon.com/posts/94164861

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[–] Corkyskog@sh.itjust.works 3 points 11 months ago (1 children)

Yes, payment isn't necessary, it's just that consideration is payment 99% of the time for the average Joe, to the point where the first definition of consideration is "payment or money" but there are certainly contracts out there where it isn't money.

[–] Siddhartha-Aurelius@kbin.social 1 points 11 months ago

You’re right. I only wanted to include the search term for anyone wanting to pursue this on their own. I think it is better to search the proper term and build knowledge from there than to summarize it and hope laymen understand the underlying principles.