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Thomas 🔭✨ (@thomasfuchs@hachyderm.io) 23andMe just sent out an email trying to trick customers into accepting a TOS change that will prevent you from suing them after they literally lost your genome (hachyderm.io)

submitted 11 months ago by PoseidonsWake@lemmy.world to c/technology@lemmy.world

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23andMe just sent out an email trying to trick customers into accepting a TOS change that will prevent you from suing them after they literally lost your genome ro thieves.

Do what it says in the email and email arbitrationoptout@23andme.com that you do not agree with the new terms of service and opt out of arbitration.

If you have an account with them, do this right now.

Here’s an email template for what to write: https://www.patreon.com/posts/94164861

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[–] neveraskedforthis@lemmy.world 41 points 11 months ago (3 children)

Isn't this illegal?

[–] Honytawk@lemmy.zip 24 points 11 months ago

Of course, and in some places a TOS isn't even legally binding.

[–] EatYouWell@lemmy.world 14 points 11 months ago

No, but that doesn't mean it's legally enforceable.

You can't sign away negligence in a contract.

[–] Nommer@sh.itjust.works 10 points 11 months ago

Yes but they'll just outspend the average person in court. It's a fucked design