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A firm providing AI drive-thru tech to fast food chains actually relies on human workers to take orders 70% of the time (www.businessinsider.com)

submitted 11 months ago by L4s@lemmy.world to c/technology@lemmy.world

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A firm providing AI drive-thru tech to fast food chains actually relies on human workers to take orders 70% of the time::Presto Automations recently admitted that most of the orders taken by its AI drive-thru chatbot are actually assisted by off-site human workers.

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[–] Mac@mander.xyz 0 points 11 months ago* (last edited 11 months ago) (1 children)

There is one at a nearby Rallyes. It worked fine for me.

What problems did you have? To me it just felt like an automated voicemail process.

[–] ArtificialLink@lemmy.ca 2 points 11 months ago

Worked fine. Just think it was a weird and bad experience.