this post was submitted on 04 Jan 2024
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[–] verysoft@kbin.social 9 points 11 months ago* (last edited 11 months ago) (1 children)

Yeah, you buy the Deck for the piece of mind with Valve and their support. I wouldn't buy any others just because it's like they are cash grabs on a current trend the Deck set off and none of the companies making them have the best track record for product and customer support.

Perhaps MSI's handheld will be different if they have been developing it for a while, but MSI's quality has always been cheap, so I imagine it will end up being an Ally kind of device.

[–] dinckelman@lemmy.world 9 points 11 months ago (1 children)

I do trust Valve more, when it comes to this, but my main reason is that a lot of things MSI make are piss poor quality, and so is their customer support. From the few experiences I've had with them, I would not recommend any of their products, and unfortunately that opinion also aligns with my friends

[–] thantik@lemmy.world 4 points 11 months ago (2 children)

Now if EVGA made a handheld on the other hand....

[–] verysoft@kbin.social 3 points 10 months ago
[–] dinckelman@lemmy.world 1 points 10 months ago

I miss EVGA :c

Their products weren't completely flawless all the time, but they really made it right, when something went wrong. I had two 1080 FTW2's. One just died and never came back to life, the other caught fire. I imagine both died because of the previously announced thermal issues, that they were recalled for. They were both replaced, and one of the replacement was also replaced again, but since they ran out of stock, they gave me a 1080ti instead. No questions asked. Just explained the situations, and a week later the new card was at home