this post was submitted on 04 Jan 2024
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So what happens is that changing the keyboard language comes together with the CPU upgrade from Intel® Core® i3-1315U to Intel® Core® i7-1360P. That's what you pay for*. I agree with you that they might have done a better job at conveying what's happening. For whatever it's worth, I didn't immediately notice this myself. Therefore I tried to contact them in hopes of resolving the issue. They responded very quickly (like within a couple of minutes) and explained what was going on. Props to them for that!
Good on them for explaining. But at that price, why even propose the option? That's a 40% price increase just to get your keyboard layout where it's free everywhere else.
Fixed that for you*.
Oh right, I misread your first comment sorry.
Np fam. In retrospect, I agree with you that I should have done a better job at making it as clear as possible ☺️.