this post was submitted on 16 Jan 2024
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Some of the autoststems are dead ends too that hang up on you. When i run into those I've started just telling them I have a billing issue or that I need to purchase some additional product from them. The phone system will push you to a person really fast if they believe you're buying something. Then the sales person can transfer you to the department you want to talk to rather than trying to navigate the maze of dead ends in some systems.