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this post was submitted on 22 Jan 2024
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Technology
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Or even just putting a piece of paper on top of the printer that says, "STOP!! INSTALL THE DRIVERS BEFORE PLUGGING THE PRINTER INTO THE PC"
Surely HP could spend $0.000125 out of their billions of dollars to spare a piece of paper to serve that purpose.
I mean >15% of people will still fuck this up, but at that point, you've done all you can.
Even the leaflet is just a shitty bandaid. What if someone picked up a printer used and it didn't include the leaflet.
It's outright unacceptable to ship a consumer product that so easily bricks itself like this.
That's a good point actually. I agree, the whole thing is just bananas. HP is a zombie tech company at this point though. You know that graphic that illustrates the product life cycle? HP products are somewhere down in the subway station on that graph