this post was submitted on 23 Jan 2024
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[–] Atomic@sh.itjust.works 11 points 7 months ago (2 children)

Yes. They are investments. It's a very common business model across several industries. To sell the initial machine for net cost or even at a loss, if it means customers will have to come back to you for additional supplies. Because that's where the money is.

I'm extremely confident that the CEO of the very profitable company HP. Knows more about business than you do.

[–] YeetPics@mander.xyz 22 points 7 months ago (1 children)

Oh, okay.

So HPs shitty business practices are at fault here. Glad it isn't ignorance from the CEO. Phew.

[–] Pohl@lemmy.world 10 points 7 months ago

Nah I get it. Calling your customer an investment was just a little too naked for me, so I made a joke.