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this post was submitted on 25 Jan 2024
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To be fair, the defects SHOULD be found in the production line, but not in the finished product.
Yes, but you can't inspect quality into a product; you have to build it into the product.
Years ago, some American auto executives toured a Toyota factory to learn from them. After the tour, one of them said, "Those sneaky Japanese, they didn't show us their rework area." What he didn't know was that unlike American factories, there was no rework area. Everything was assembled correctly the first time, and any worker had the right to stop the assembly line at any time to fix a problem. It's far easier than finding and fixing a defect that is buried deep in a finished product.