this post was submitted on 02 Feb 2024
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Those scenarios would be better handled through email or text message. Nothing that should be handled by a robocall is urgent enough to warrant disturbing people with a phone call, it should just be text or email.
An actual emergency call, requiring your immediate attention, should absolutely not be handled by robocalls. If it doesn't require immediate attention, then a call is not necessary.
-an elderly neighbor on his frustration with membership text messages from the aquarium
An organization being welcome to use something doesn’t mean it’s necessary for them to do it!
What do you think about national emergencies triggering automated calls to landlines?
Well that is something that could require immediate action for your safety, so it could make sense. We have a nation-wide civil defense siren system where I live for that kind of stuff, which I believe is a much better solution than cold-calling people who may or may not even be within range of their land line.
Personally I want fewer text messages coming up on my mobile. I give a lot of places the landline number precisely to avoid them.
So you want to replace the 1-10 sms messages with robocalls? You want to receive 1-10 calls a day that is literally one-two lines of text?
They go to the landline which I ignore most all the time. Plus I don't get 1-10 calls a day. If I did. I would definitely want to not be bothered by them coming in on my mobile.
You want them to make texts they already send a robocall instead. These are literally your words. And since you never answer your landline by you own words, you never actually receive the content they're sending. Why wouldn't you instead rather they didn't do either (sending automated texts and robocalls)?
I'm not sure where you're getting the idea that I want them to send texts. I don't want unnecessary messages on my mobile phone, since it's with me all the time, where I feel more compelled to look at it. I would rather they send a voicemail to my landline and I can listen to the message when I feel like it. Most of the time I'm working on my computer and I can hear the voicemail being recorded in the background, and that's all I need. By using the landline I'm offloading relatively unimportant stuff away from the more distracting device, the mobile.
I personally find calls to be much more annoying and disruptive than a text I can just ignore.