this post was submitted on 10 Feb 2024
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To anyone who is interested in a better design: Buttons should be labeled with verb+object combinations, for instance “Cancel subscription”. Also it’s better to use less generic words that apply to the task at hand, for instance “Terminate subscription”. Here, ‘cancel’ is the right word, so this hint doesn’t apply as well here.
I think termínate is a better term. I don’t think it would be used because some UX person would worry about associations with robot assassins and people being fired, but terminating the subscription is the best technical term.
Canceling is preventing some future thing from happening. At best, you are cancelling a scheduled auto-renewal. But to end an ongoing thing is to terminate.
You are talking about synonyms here, and its highly subjective. The above poster has some good points with the more clear verbs but this whole end of the flow would work just as well as well with a "yes, I'm sure" and "no" instead of cancel