Technology
This is the official technology community of Lemmy.ml for all news related to creation and use of technology, and to facilitate civil, meaningful discussion around it.
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I guess they switched it around. They used to quote one price and then bump that price by $5 when you went to pay it unless you agreed to auto pay. That rightfully pissed a bunch of people off, so now they quote the real price and then say it's a $5 discount to do auto pay. It's the same end result, but a pretty big difference in perspective for the customer.
Yeah definately. I ever did like the “get a discount for allowing us to auto debit you” thing.
I have a pretty solid credit provider now that will just reject charges if I ask within reason though.
It's because they deal with a lot of higher credit risk customers, or at least they used to. When I used them they were cheaper and didn't require a credit check. Everyone else required one, so everyone with bad credit went to Cricket. So they really want the authorization to just take the money they're owed. I tried them out because I liked the idea of a flat fee every month and nobody else was doing that at the time. But the customer service experience was so bad that I went back to TMobile after 2 months.
I mean I get that. I’ll be honest and say if service works so that I don’t have to call, I’m fine. Hell I have to deal with Comcast who has notoriously bad customer service. They are one of the few even now that will let you onboard with a gift card, essentially anonymously if you wanted. So there is that too.
My biggest complaint is the spam text messages and the att passport/boingo wifi thst I can’t tell my phone to not connect to. The latter may be a deal breaker.