this post was submitted on 17 Feb 2024
19 points (100.0% liked)

Steam Deck

5727 readers
1 users here now

Universal community link
!steamdeck@lemmy.ml

Rules

Order

Models

64GB eMMC LCD
256GB NVMe LCD
512GB NVMe LCD
512GB NVMe OLED
1TB NVMe OLED

Allowed languages

founded 3 years ago
MODERATORS
 

Has anyone purchased a Steam Deck in Australia and had to use the warranty? If so how was it? Who did you buy through, was the warranty easily navigated etc?

you are viewing a single comment's thread
view the rest of the comments
[–] angrytoadnoises@lemmygrad.ml 2 points 7 months ago* (last edited 7 months ago)

I ordered my Steam Deck through Dick Smith (Kogan.) I have no complaints. I had to use the warranty about two weeks after I received it due to bad pixels. I had a new Steam Deck within a week. They won't repair it because they can't, only replace it. Good enough for me.

Apart from the price we have a pretty good deal - our warranty covers a lot more defects that Valve themselves won't.