this post was submitted on 02 Mar 2024
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I think you’re on the right track. I would say that self-service industries extract capital more than they exploit labor, at least directly from consumers. They fill an economical niche that only exists because of the labor exploitation of workers in other sectors of the economy. So yeah, if you can’t afford a washing machine then a laundromat is one of your only options; you’re part of a captive market.
It’s the same for vending machines and gas pumps.