16

Hi,

I have a WD 2TB passport that is making this weird clicking sound. I've had it for a while now. Is it time to get a new drive?

https://imgur.com/a/SpZyupL

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[-] Extrasvhx9he 3 points 4 months ago* (last edited 4 months ago)

If it still mounts and doesn't throw any errors probably still keep it as a redundant cold storage just don't add anything to it anymore. That way if your new backup drive dies because of x reason you still have a chance to recover some data.

Edit: this is assuming its nothing too sensitive where you one want a certain amount of copies in the world and its not under warranty anymore. If it is sensitive, you can try removing the drive from the enclosure, this is called shucking, tape it up with a few layer of whatever tape you have, then either take a drill or a pickaxe to it to destroy the shiny disc of metal inside, aka the platter make sure you do this outside. If its under warranty, securely erase it and get it sent off to be replaced by WD

[-] parachute@lemmy.world 2 points 4 months ago

Thank you for bringing up warranty, it's not something I thought about since I thought this was an expected failure mode. Turns out WD authorized an RMA even though I couldn't find my receipt because it's been less than 3 years since the ship out date from their factory and their warranty is 3 years so pretty happy with that.

[-] Extrasvhx9he 1 points 4 months ago

Aye glad to hear you have a game plan. Hope the replacement process goes smoothly

this post was submitted on 06 Mar 2024
16 points (94.4% liked)

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