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Emotion-tracking AI on the job: Workers fear being watched – and misunderstood (theconversation.com)

submitted 3 months ago by Bebo@literature.cafe to c/technology@beehaw.org

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Emotion artificial intelligence uses biological signals such as vocal tone, facial expressions and data from wearable devices as well as text and how people use their computers, to detect and predict how someone is feeling. It can be used in the workplace, for hiring, etc. Loss of privacy is just the beginning. Workers are worried about biased AI and the need to perform the ‘right’ expressions and body language for the algorithms.

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[-] serpentofnumbers@lemmy.dbzer0.com 38 points 3 months ago

how could someone view this as anything other than dystopian?

[-] MelodiousFunk@slrpnk.net 29 points 3 months ago

It's easy if you're a sociopath.

[-] drwho@beehaw.org 9 points 3 months ago

Which is what the twenty-first century might be selecting for. They're the only ones that seem like they're doing okay right now.

[-] MelodiousFunk@slrpnk.net 12 points 3 months ago

I'd argue that the 20th century already selected for that and we are reaping the "rewards" as we speak.

[-] drwho@beehaw.org 2 points 3 months ago

I find it difficult to disagree with you.

[-] Bebo@literature.cafe 3 points 3 months ago

Absolutely. They'll be the winners.

[-] Kichae@lemmy.ca 2 points 3 months ago

Already are

[-] FaceDeer@fedia.io 7 points 3 months ago

There are a lot of lonely people without social support groups or who otherwise may not be willing or able to seek help when they need it. Having an AI that is in a position to go "hey, are you alright?" Could be a boon for those folks.

There are also situations where a worker could be a problem or even a danger to their co-workers, and having an AI that's able to pay attention and potentially intervene in those situations could help prevent trauma from happening in the first place.

I'm not saying this is what it'll be used for, just answering your question about how it could be viewed in a non-dystopian way.

[-] DarkThoughts@fedia.io 18 points 3 months ago

Having an AI that is in a position to go "hey, are you alright?" Could be a boon for those folks.

Oh, thanks, I'm cured. Definitely well worth the constant breach of my privacy.

[-] FaceDeer@fedia.io 2 points 3 months ago

Is that not the first step toward providing aid? Would you rather the AI simply issue a prescription or something?

Anyway, as I said, I'm not saying this is how it goes. I'm just presenting a view that's non-dystopian, as was explicitly asked for. The AI could easily be operating under rules that would prevent it from telling anyone else of the trouble it had detected until you give it permission, if that would satisfy your privacy concerns.

[-] DarkThoughts@fedia.io 7 points 3 months ago

I'd rather not have an "AI" invade my privacy in general.

The AI could easily be operating under rules that would prevent it from telling anyone else of the trouble it had detected until you give it permission, if that would satisfy your privacy concerns.

What? That's not how those "AIs" work at all. lol

[-] FaceDeer@fedia.io 3 points 3 months ago

I'm not talking about any specific currently-existing AI, I'm talking about a hypothetical one. It is indeed possible to set up an AI in such a way that it wouldn't tell anyone else what's going on. It's just a computer program, it can be set up however one wants it to be set up.