this post was submitted on 04 May 2024
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[–] Aurenkin@sh.itjust.works 45 points 4 months ago (2 children)

Yeah it's fucked. I was taking a bit of a break, maybe it becomes a permanent one.

[–] badcommandorfilename@lemmy.world 25 points 4 months ago (2 children)

Unfortunately they already have your money.

I was on vacation and planning to buy it when I got back and encourage all my ex LOL friends to join too, but...

Thank you for your service.

[–] xionzui@sh.itjust.works 38 points 4 months ago (1 children)

Sounds like Steam may be allowing refunds for this. Worth a try

[–] MossyFeathers@pawb.social 27 points 4 months ago (2 children)

I've heard that

A) you have to trigger a manual review (your first attempt will be denied by a bot, second refund request is usually manually reviewed). So you have to request a refund at least twice.

B) get lucky, because not everyone seems to be getting refunds.

It may be a regional thing (giving refunds to people who live in areas where PSN isn't available), or it could just be pure luck.

[–] pivot_root@lemmy.world 13 points 4 months ago (1 children)

You won't know until you try.

[–] MossyFeathers@pawb.social 13 points 4 months ago

Personally, I don't have the game. I was interested in getting it, but I've lost a lot of interest due to this move. However, I wanted to help let people know that it's worth asking for a refund, but that they may need to submit a second request before it's approved.

[–] darthelmet@lemmy.world 7 points 4 months ago (1 children)

I tried a 2nd time and no dice on a manual review. Same automated message.

[–] jet@hackertalks.com 1 points 4 months ago

Go to your purchase history, find the purchase of Helldivers, click on it, click on I have a question about that transaction. Then write your refund request

[–] Veraxus@lemmy.world 10 points 4 months ago

Steam is currently granting refunds regardless of play time. Open a support ticket (the automated system is still subject to the default rules).

[–] CH3DD4R_G0BL1N@sh.itjust.works 4 points 4 months ago

Same. I was getting bored and tired of the balance patch > bug cycle. Figured I’d put it down till probably the illuminate arrival. Now I guess I won’t get the experience of being the only diver fighting the squids like in the first game. Shame, but I got my money’s worth.