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[-] PaupersSerenade@sh.itjust.works 10 points 1 month ago* (last edited 1 month ago)

I requested a refund a few days ago with 2.1 hours played. Still don’t have it, so hopefully they’ll get around to it

Edit - they denied me because I bought it over 2 weeks ago.

[-] nanoUFO@sh.itjust.works 9 points 1 month ago* (last edited 1 month ago)

I've heard you need to keep pestering them, you probably got automatically denied. Like escalate to a person and people have had to ask 5 times before they got it with over 200 hours played.

[-] Grumpy@sh.itjust.works 4 points 1 month ago

At that point, it probably starts costing steam more money in support agents.

this post was submitted on 04 May 2024
520 points (99.2% liked)

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