Not to mention the people that defend it as if it was a good thing. Good things don't send you from overwhelmingly positive to mixed over the weekend.

Welcome to capitalism

I'm actually really surprised that Valve is loosening up on this one. They usually play hardball when it comes to refunding a game past the 2 hour mark.

They make exceptions when a game has major issues or implements some significant change that dramatically alters the availability of the product. No Man's Sky, Starfield, and Cyberpunk 2077 all could be refunded outside the 2 hour window - at least for some people. And of course everyone who bought The Day Before was refunded entirely.

I expect they'll be allowing refunds for anyone in a country where PSN does not operate at a minimum. It's really hard to argue that the game is still playable when the required service is not available in your home country.

Steam will do refunds to the payment method used if fewer than 30 days have passed, but after that point, they'll only refund to Steam Wallet. At least, that's how it worked last time I checked.

You can choose where you want it (original payment method or Steam wallet) if I recall correctly.

As for the wallet thing , it does depend on the payment method at least in my country

The publisher, Sony is now requiring you link a psn account to play. Apparently there is no psn in quite a few countries, and because of Sony’s frequent data breaches people do not want a psn account.

Nothing wrong with asking honest questions. The point of this place is to foster discussion and community and sometimes that involves helping someone get up to speed.

The two hour limit is for automated refunds. Under two hours, you'll get your money back with no questions asked. Above that, it's on a case-by-case basis.

I have 3 hours of playtime on ARK, which was 3 hours of going through settings, loading screens and crashes, and they have refused a refund.

The idea of Valve ever becoming a public corp ranks higher in my lists of fears than being eaten alive by zombies

Or at least have it transition into a cooperative or employee owned in his will

Open a ticket with support where an actual human will read it. The automated refund tool will always deny it.

Yeah, I tried that. Unless you are playing with friends the community is really awful. They fell into the same min/max, “kick all new players” that other games fell into. It’s not worth buying.

Wait. You sure? I could swear you can refund gifted copy.

I've heard you need to keep pestering them, you probably got automatically denied. Like escalate to a person and people have had to ask 5 times before they got it with over 200 hours played.