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It looks a lot like VMware just lost a 24,000-VM customer • The Register (www.theregister.com)

submitted 5 months ago by filister@lemmy.world to c/technology@lemmy.world

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[–] themoonisacheese@sh.itjust.works 17 points 5 months ago (1 children)

Because if you throw enough money at them, they'll trip over themselves trying to fix your production critical issue in 4 hours or less, and that's valuable to business because they get to go "it's not our fault the site was down and we lost $2 million, it's our vendor's support team that was inadequate"

[–] hume_lemmy@lemmy.ca 7 points 5 months ago

Yeah, at a certain scale you're not paying for the technology.. you're paying for a scapegoat.