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submitted 10 months ago by iturnedintoanewt@lemmy.world to c/linux@lemmy.ml

Hi guys!

At this point it's been a while since I don't use a mail client, last time Evolution sorted my need of Activesync compatibility and I used it extensively. But these days I no longer need that, as I'm planning to use just protonmail and maybe also sync gmail to it (although for gmail I kinda prefer the web). Reading through the comments on the app I saw mentions about Betterbird...What's your thoughts on this?

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[-] pglpm@lemmy.sdf.org 27 points 10 months ago* (last edited 10 months ago)

I tried "Better"bird for around a month, a year or so ago. Until I hit a bug and submitted a bug report and got this reply:

That's best reported as a Thunderbird issue with exact steps to reproduce.

and later this:

As a first step, we suggest to install the current ESR 91 version of Thunderbird in parallel and see whether the issue exists there.

I personally don't see what's the point of using an email client, if it refers to another email client for submission of some bugs, or if it asks you to install another email client to solve them. I told them and they explained that they're a small team and that

BB is a TB downstream project (fork) and we cannot possibly fix all 14.000 upstream issues.

The turning-point for me was that they simply closed my bug report and, when I told them that that was a let-down, they said:

Users like yourself, who refuse to cooperate or support the project via a donation, are a total let-down indeed, especially if they feel entitled to get a fix.

which was unfair because I do recurring donations to all software I use regularly. But OK, I can simply donate directly to Thunderbird and use that directly.

So I went back to Thunderbird and have been using it without problems since then; they fixed that and other bugs in the meantime. Thunderbird supports all major forms of authentication from what I've seen, so I use it for my work account and other free accounts, all in one.

[-] iturnedintoanewt@lemmy.world 9 points 10 months ago

Wow...I've been reading a bit about the drama involving this guy. It really seems to show that's the attitude that got him kicked out of TB in the first place. Yeah, I'm gonna steer clear of the "better" bird.

[-] pglpm@lemmy.sdf.org 3 points 10 months ago

Oh, I didn't know about the drama and TB-team connection.

this post was submitted on 11 Aug 2023
54 points (95.0% liked)

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