this post was submitted on 08 Aug 2023
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‘Eurowings should be ashamed of how they handled this situation,’ says passenger

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[–] NuPNuA@lemm.ee 4 points 1 year ago

Seems like this is something that should be brought up at the time you buy a ticket so the company can either say, we won't stock them on the flight or offer her a refund if they can't accommodate, rather than when the plane has already boarded and expecting the flight crew to deal with it.