this post was submitted on 03 Jun 2024
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Having worked in an IT department in 2020, it wasn't just random. Zoom was stable for large meetings and scaled pretty smoothly up to a thousand participants. And it's a standalone product and it had better moderator tools.
MS Teams often got problems over around 50 to 80 participants. Google Meet worked better but its max was way lower than Zoom (250?). I tried a couple of other competitors, but none that matched up (including Jitsi, unfortunately).
So if you were at an IT department in an organization that needed to have large meetings and were looking for a quick solution that also worked for your large meetings , Zoom was in 2020 the best choice. And big organisations choices means everyone has to learn that software, so soon enough everyone knows how to use Zoom.
They were at the right place, had the better product, gained a dominant position. And now they are tossing all that away. C'est la late stage capitalism!
Also according to my freelance interpreter parents:
Compared to other major tools, was also one of the few not too janky solutions for setting up simultaneous interpreting with a separate audio track for the interpreters output.
Other tools would require big kludges (separate meeting rooms, etc…), unlikely in to be working for all participants across organizations, or require clunky consecutive translation.
As honourable mention, MS Teams is also uncontrollable, overblown jank that
And even at its best behaviour it randomly loses messages while eating up way more CPU and RAM than possibly justifiable for a glorified IRC UI.
No wonder Zoom won out over that one, if you tried to use Teams in 2020 you barely could.