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Consumers say they're pulling back on tipping servers, drivers and hair stylists (www.nbcnews.com)

submitted 1 month ago by MicroWave@lemmy.world to c/news@lemmy.world

126 comments fedilink hide all child comments

People are a little bit stingier in barber chairs and Ubers than they were just a few years ago.

The shares of adults who say they always tip their hair stylists, servers at sit-down restaurants and food delivery people have each fallen 8 percentage points since 2021, according to a Bankrate survey released Wednesday. That rate slipped 7 percentage points for taxi and ride-hail drivers over the same period.

Three years ago, the economy was reopening from the pandemic and inflation was higher than it is now, but so was concern for front-line workers.

At the time, three-quarters of consumers reported always tipping restaurant servers, but today just two-thirds do. Despite modest upticks since last year, barely more than half of people now count themselves reliable tippers of hairdressers (55%) and food delivery drivers (51%), while only 41% say the same when it comes to ordering a ride.

The survey reflects Americans’ growing ease bypassing ubiquitous tipping prompts, from coffeeshops to airport terminals in the post-Covid economy, especially as sticker prices have risen. While consumer spending has held remarkably steady, many households are feeling the squeeze from persistent inflation and tightening their belts accordingly. Some of that newfound caution may be factoring into when, where and how much people tip.

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[–] MehBlah@lemmy.world 17 points 1 month ago (1 children)

I quit tipping. That is not true. The last pizza I had delivered to work I gave the lady a ten. Physically gave it to her. Not added it to a app that you know is going to give them less than the tip. If they give them anything at all. I quit tipping through the checkout/payment process.

[–] Silentiea@lemmy.blahaj.zone 1 points 1 month ago

In the US, it is quite illegal to not give any of the tip to the worker. Managers and apps can't keep any amount of the tip, and the only way it's legal for the worker to not get the whole thing is if the service uses a tip sharing setup where it goes into a pool that is distributed (in which case it is evenly distributed amongst the participating workers, management still can't legally take any).

Illegal things happen, but almost certainly not as often on an app that helps records like that than you'd think