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The Distribution of Users’ Computer Skills: Worse Than You Think (2016)
(www.nngroup.com)
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this post was submitted on 11 Jun 2024
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Yeah this is very much not that they don't understand there's a better way. It's that they don't care to look up how. It's pretty common. People just go oh I don't know computers and you get whatever random crap they could throw together with zero effort lol.