this post was submitted on 13 Jun 2024
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[–] sylvanSimian@lemmy.world 40 points 3 months ago (2 children)

It's so crazy how Valve gets called a monopoly because of how their competition refuses to make anything of equivalent quality. It literally took the epic games store years before they had a shopping cart to check out in. Valve is the only one with good customer service, a solid refund policy, and no 3rd party exclusives in the platform. Valve is basically the only one that's not a publically traded company, so it's not responsible to shareholders and going through enshittification like everything else.

Its like imagine five barbers in town. One gets all the business and is rich, but he's nothing amazing, just a reliable barber. The other four barbers are constantly using rusty razors and punch customers in the throat right before they leave. No matter what anyone tells them, they won't stop. New razors cost money they don't want to spend, and your hair gets cut mostly the same in the end so why bother?

So they sue the first guy for having a monopoly.