this post was submitted on 25 Jun 2024
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I made that kind of mistake often early on in my sales career. The product I sold had a specific use in a specific field by specific disciplines, and was required by law in certain regions.
I always felt like such a dick when I'd get to the purchasing agent, make my hurried nervous pitch because I'm so excited to get through to someone and they'd (often kindly) explain that they literally never have any use case for my product.
After a few of those, I became more aware of how to prune my "leads" (read: list of phone numbers) to make sure I was only reaching out to people who could even use the dang thing and inserted a few exploratory questions into the opening salvo to double check.
I'm glad I don't have to do this via email, though. At least with the phone, I can hear tone and get quick, definite answers instead of just waiting on a reply.
It’s hard to get there on the phone now, though, if you don’t already have a name and phone number. You can probably get a name off LinkedIn, but a main phone number for a company probably won’t get you anywhere now since a lot of companies don’t have receptionists anymore. You’re lucky if the phone tree has a dial by name option. I’m glad I’m not in that kind of business anymore.