this post was submitted on 10 Jul 2024
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Most consumers hate the idea of AI-generated customer service (www.techspot.com)
submitted 2 months ago by neme@lemm.ee to c/technology@lemmy.world
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[–] nman90@lemmy.world 61 points 2 months ago

I extremely hate this idea. I I already hate the automated systems that are definitely designed to make you give up just trying to talk to an actual human being. Hopefully, we can get more lawsuits around the world like the Air canada one where they are liable for any bs the ai decides to make up, along with actual laws saying the same. Hopefully, it would discourage them.