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Most consumers hate the idea of AI-generated customer service (www.techspot.com)

submitted 3 months ago by neme@lemm.ee to c/technology@lemmy.world

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[–] 01189998819991197253@infosec.pub 57 points 3 months ago (1 children)

I had the displeasure of being called by one from a vendor. It pissed me off that they couldn't be bothered to pick up the phone and call using a human, with how much we paid them. I canceled that contract and went with a different vendor, and let the sales team know exactly why. LLMs have their place, but my time is not the waste bin.

[–] laurelraven@lemmy.blahaj.zone 5 points 3 months ago (1 children)

Completely off topic, but I sang your username in my head... It really is weirdly catchy...

[–] 01189998819991197253@infosec.pub 4 points 3 months ago

Hahahahaha!! I was sitting there, on the Pick Username screen for a good 5 minutes, singing that song in my head, trying to think of a good username. After a while, I thought to myself, "that's a good enough username, in done thinking about this", and sang it out loud as I typed it in....... 3