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Palestinians living abroad have accused Microsoft of closing their email accounts without warning - cutting them off from crucial online services (www.bbc.com)

submitted 4 months ago by tardigrada@beehaw.org to c/technology@beehaw.org

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They say it has left them unable to access bank accounts and job offers - and stopped them using Skype, which Microsoft owns, to contact relatives in war-torn Gaza.

Microsoft says they violated its terms of service - a claim they dispute.

"They killed my life online," said Eiad Hametto, who lives in Saudi Arabia.

"They’ve suspended my email account that I’ve had for nearly 20 years - It was connected to all my work," he told the BBC.

He also said being cut off from Skype was a huge blow for his family.

The internet is frequently disrupted or switched off there because of the Israeli military campaign - and standard international calls are very expensive.

Israel launched its offensive in Gaza in response to the Hamas attack on 7 October, which killed about 1,200 people. The Hamas-run health ministry in Gaza says more than 38,000 people have been killed in the war.

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[–] MonkderDritte@feddit.de 3 points 3 months ago* (last edited 3 months ago)

I realize how screwed I am if my email carrier arbitrarily decides to cut me off.

Same as with your bank accounts, choose two providers.