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Global IT outage could take weeks to resolve, experts warn 😂 (www.ft.com)

submitted 4 months ago by yogthos@lemmy.ml to c/technology@lemmy.ml

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[–] yogthos@lemmy.ml 7 points 4 months ago (2 children)

Updating individual machines is a long manual process:

The file in question is a CrowdStrike driver located at Windows/System32/Drivers/CrowdStrike/C-00000291*.sys. Once it's gone, the machine should boot normally and grab a non-broken version of the driver.

Deleting that file on each and every one of your affected systems individually is time-consuming enough, but it's even more time-consuming for customers using Microsoft's BitLocker drive encryption to protect data at rest. Before you can delete the file on those systems, you'll need the recovery key that unlocks those encrypted disks and makes them readable (normally, this process is invisible, because the system can just read the key stored in a physical or virtual TPM module).

https://arstechnica.com/information-technology/2024/07/crowdstrike-fixes-start-at-reboot-up-to-15-times-and-get-more-complex-from-there/

[–] Infynis@midwest.social 2 points 4 months ago* (last edited 4 months ago) (2 children)

Okay, so that is all it is. I feel like that didn't need an article lol

[–] yogthos@lemmy.ml 2 points 4 months ago

that's why I quoted the relevant bits :)

[–] crazyminner@lemmy.ml 1 points 4 months ago

Have you seen how long a bit locker key is?? You have to type in a unique key for every computer. Luckily there is only numbers in the keys.

[–] randompasta 1 points 4 months ago

There's a powershell script to do this.