this post was submitted on 23 Jul 2024
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On a related note, error messages. When I ask you what it says, tell me what it says, not what you think it means. If it meant what you thought it meant, you wouldn't be asking me for help.
I got a ticket for a remote site that said "there's an error message and the computer doesn't start" . there was no clarification what the error message actually said.
I spent about 20 minutes driving out there, turn the computer on:
"System battery voltage low. Press F2 to continue"
I did not have a battery with me. If they just said what the error was, I would have brought a battery with me. Now they have to wait for another tech to be scheduled to drive out to this location which could be a week later.