Support (lemm.ee)

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lemm.ee Support

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sunaurus@lemm.ee

I seem to be unable to set a profile picture. (lemm.ee)

submitted 5 months ago by squid_slime@lemm.ee to c/support@lemm.ee

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Account is two months old, picture downscaled to 499kb.

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[–] Asidonhopo@lemmy.world 2 points 5 months ago (1 children)

I'm not sure if the lemm.ee interface is the same but when I go to my profile settings page there's actually two Save buttons, I was hitting the one at the bottom rather than the one in the middle of the page and that was tripping me up. Just a guess though, I didn't have to downscale the images or anything.

[–] squid_slime@lemm.ee 2 points 5 months ago* (last edited 5 months ago) (1 children)

This is the issue I run into, posting brings up an error message..

[–] Asidonhopo@lemmy.world 1 points 5 months ago

Not an error I've seen, maybe try clearing cookies or switching between cell and wifi if you're on mobile. Using a VPN? Uploading a standard jpg or png file, edited in a normal program? If you're using anything stranger than GIMP to resize it maybe it's a malformed image file. Other than that I've got no troubleshooting ideas right off, let us know how it turns out though

[–] sunaurus@lemm.ee 2 points 5 months ago (1 children)

This should be fixed, let me know if you're still seeing issues!

[–] squid_slime@lemm.ee 1 points 5 months ago

Thank you

[–] CoffeeJunkie@lemmy.world 1 points 5 months ago

We don't want your face to break Lemmy.