this post was submitted on 21 Oct 2024
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Malicious Compliance

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People conforming to the letter, but not the spirit, of a request.

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The original was posted on /r/maliciouscompliance by /u/MUSTARDUNAVAILABLE on 2024-10-20 18:45:27+00:00.


This happened around 2012 and deals with my internet provider. They sucked majorly, days with no internet and no warnings.

The last straw was when there was no internet for over 2 weeks. Called them and they said they'll send someone to come look but nope no one came. Went to their brmach office and one of the higher ups finally out on his big boy undies and did some work.

As an apology they told me they'll only charge me the days I did have internet. It took 3 more days for me to have internet again.

Then the bill came and it was higher than what I should be paying for. Went to the branch office the same day I got the bill. Before I could say my grievance the employee told me I'd have to pay a penalty simce I'll be late in paying and that just made me now my gasket.

They wouldn't expin shit to me so I told them I want them gone, I didn't want them as a provider anymore.

I was there at 9 am and done at 2 pm. They really tried to get me to stay. But when they realized I was set in my decision they finally complied. One of the things I had to do was call one of their reps or whoever to tell them my reasons for dropping them. The phones where by the entrance and waiting room.

Went there and some assistant was watching me like I committed a horrible crime.

Called them and that took me close to 10 minutes. When someone finally answered theyansked me my list of problems with them, not sure what for they didn't really give a shit about them before.

So proceeded to tell each and every fuck up they did and the last straw. It was in front of waiting customers and those coming in. The assistant looked embarrassed and ready to murder me. It got way worse as several customers walked out after hearing me.

When it was all over even one of them managers was trying to guilt trip me for talking shit about them.

Had to pay the bill and the penalty but by then they wanted me out quick.

I got a better internet provider. I also had a last laugh when I lambasted them on Facebook, a lot of comments really laying on how awful they were.

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