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The original was posted on /r/carpentry by /u/mporter1513 on 2024-11-03 17:48:01+00:00.
Wrapping up a remodel with a moderately white trash customer, not my typical clientele. They have been horrible to deal with from the beginning, the husband is a drunk, and the wife has is completely socially incompetent and would not make eye contact or talk to us the whole job! I sort of assumed I was going to get murdered on this job, but I'm still alive. Certainly some lessons learned, but I do have good contracts, and they signed the contract, and they signed all change orders. Have not sent final invoice because there is a countertop and a glass door that are yet to be done. Per usual there will be probably a half-day of punchlist items to attend to.
Here is where it gets weird. Customer sent an email claiming that we breach the contract and that they will not pay final invoice, she is going to report me to some Colorado contractor thing, and also that we were banned from the property. But not only is the work not completed yet, there's no invoice that has been sent. She claims that we left the job unfinished, but it's not unfinished. I just think that she has kind of a low IQ so doesn't understand anything? I'm not sure. Now that I've been banned from the property, do I just put a lien on their house? It's so bizarre because if they were gonna stiff me, it would've made sense to wait until the job was finished? My gut tells me they are out of money, and so they just are running away.
Curious what advice you guys have, like I said I'm in Colorado so contractors have pretty good rights here from my understanding, I do have a paper trail contracts etc.