this post was submitted on 15 Oct 2023
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Google has plunged the internet into a “spiral of decline”, the co-founder of the company’s artificial intelligence (AI) lab has claimed.

Mustafa Suleyman, the British entrepreneur who co-founded DeepMind, said: “The business model that Google had broke the internet.”

He said search results had become plagued with “clickbait” to keep people “addicted and absorbed on the page as long as possible”.

Information online is “buried at the bottom of a lot of verbiage and guff”, Mr Suleyman argued, so websites can “sell more adverts”, fuelled by Google’s technology.

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[–] squaresinger@feddit.de 214 points 1 year ago (56 children)

The part about Google isn't wrong.

But the second half of the article, where he says that AI chatbots will replace Google search because they give more accurate information, that simply is not true.

[–] Enkers@sh.itjust.works 74 points 1 year ago* (last edited 1 year ago) (1 children)

I'd say they at least give more immediately useful info. I've got to scroll past 5-8 sponsored results and then the next top results are AI generated garbage anyways.

Even though I think he's mostly right, the AI techbro gameplan is obvious. Position yourself as a better alternative to Google search, burn money by the barrelful to capture the market, then begin enshitification.

In fact, enshitification has already begun; responses are comparatively expensive to generate. The more users they onboard, the more they have to scale back the quality of those responses.

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[–] sab@kbin.social 26 points 1 year ago (4 children)

Even if AI magically got to the point of providing accurate and good results, I would still profoundly object to using it.

First, it's a waste of resources. The climate impact of AI is enough of a reason why we should leave it dead until we live in a world with limitless energy and water.

Second, I don't trust a computer to select my sources for me. Sometimes you might have to go through a few pages, but with traditional search engines at least you are presented with a variety of sources and you can use your god given ability of critical thinking.

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[–] ribboo@lemm.ee 23 points 1 year ago (1 children)

I mean most top searches are AI generated bullshit nowadays anyway. Adding Reddit to a search is basically the only decent way to get a proper answer. But those answers are not much more reliable than ChatGPT. You have to use the same sort of skepticism and fact checking regardless.

Google has really gotten horrible over the years.

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[–] crystalmerchant@lemmy.world 188 points 1 year ago (9 children)

Google?? No, not Google. Capitalism. The same forces that drove the internet's growth are making it so much worse than it could be. Profit motive trumps everything and drives the hellscape of engagement monetization

[–] Rodeo@lemmy.ca 65 points 1 year ago (3 children)

Yeah, let's absolve the individuals working at the companies who did this from all responsibility by blaming an abstract concept instead.

Capitalism may be the game, and Google may have only been one of the players, but they're still playing dirty.

[–] seejur@lemmy.world 45 points 1 year ago* (last edited 1 year ago) (4 children)

Because if Google didn't exists, another company would have done the exact same. So yes, I think its pretty accurate to blame the system that make this business plan the only one to succeed.

[–] Rodeo@lemmy.ca 20 points 1 year ago (6 children)

So the people who made those decisions just get a free pass then?

Come on, let's hold people accountable. The system sucks, I agree, but the issues are massively exacerbated by the rich and powerful not being held accountable. So don't let them hide behind economic ideologies or legal entities; point your finger at them.

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[–] Dad@lemmy.world 16 points 1 year ago

Well let's move on from the abstract concept and blame the people uphldng the system.

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[–] pete_the_cat@lemmy.world 15 points 1 year ago (2 children)

Yeah, this guy just seems butthurt. If anything, Google was a prime mover and "Good guy" for about a decade or so. The Internet was fundamentally broken around the mid to late 2000s when broadband became ubiquitous and social media became popular. Tons of people online and zero way to control anything. The Internet and WWW simply weren't built for this scale.

[–] banneryear1868@lemmy.world 20 points 1 year ago* (last edited 1 year ago)

I think it's the centralization of services that broke what the internet was in the mid-00s, and increasingly monetized every facet of it. What was internet culture in the 00s became nerd identity in the late 00s-early 10s, which over the decade became completely appropriated and commodified by capital interests.

More of the internet now is intentionally constructed to cater to a market demand. In the 00s anyone could afford to run a publicly accessible web page fully designed by them. Now that's just having a profile on an existing social media site. Google was incredible because it helped you find the most niche type of internet site, but when everything became so consolidated it pivoted to advertising, cloud services, and venture capital. Now it's just a monster that seeds any technology they think would help them make profit and focuses the entire sector around that motivation.

More people are now on the internet to turn a profit as well, because it's now the primary place for business. Things you used to do on the internet for fun in your spare time are now career paths.

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[–] AlmightySnoo@lemmy.world 98 points 1 year ago* (last edited 1 year ago) (4 children)

Before Google there used to be shitty search engines like Altavista and Yahoo!, and there were many of them so you had to also use a "meta" search engine which was basically a program running locally on your computer which would take your search query and forward it to a dozen search engines and then shows you the aggregated results. That was one way of combining their strengths let's say since each one of them was complete shit.

The results were still shit though because many websites were gaming those search engines as SEO at the time was extremely easy: the search engines simply looked at your meta tags (where you could spam your keywords) and the keyword density of your pages.

Then Google came with its PageRank algorithm and obsoleted the meta tags altogether. Keyword density became also less important. Google basically assigned a score manually to a dozen trustworthy and high quality websites and then let those scores propagate with some decay through its graph representing all webpages it indexed and the links between them, so if a website A with a PageRank of 10 for example linked to your website B, you'd inherit part of that PageRank (how much will depend on how many outgoing links website A has, the more outgoing links it has, the less your website B will get). It was basically a measure of trustworthiness/quality and they then ranked the webpages in their results mainly according to that score.

Things went amazingly well for a few years and no one missed the old search engines, then the SEO community found a way to abuse that new algorithm again and the idea was very simple: massively exchange links and even buy them from platforms like TextLinkAds (it's dead now but you could look it up on Wikipedia). So we went back to the shitty results again.

Then you also have another big trouble maker: Google AdSense. The idea of this thing was to pay website owners if they accept to display Google's ads and they'd get paid something proportional to the number of clicks/impressions the ads would get on their website. The concept was okay, website owners could make some money, Google also wins, and the ads were mostly textual and none of the annoying popup ads you'd see at the time. Then it didn't take long for people to abuse that system too, especially with people like Joel Comm shilling the idea of making websites purely for AdSense and retiring from them, people began creating spammy websites with garbage content that's filled with keywords just so that they can put Google AdSense ads on them, those websites were called "Made For Adsense" (MFA), and that immediately polluted the search results because you started having millions of them.

Sure Google made improvements later on and incorporated AI to have the search engine also understand the content of the webpages, which in theory should help with relevance, but due to the cat & mouse between Google and the SEO (& the MFA) community things are still shitty and the only way you can get very good results today is if you insert a site:stackoverflow.com or site:reddit.com at the end of your search query.

[–] KevonLooney@lemm.ee 22 points 1 year ago

We've come full circle. Back when search sucked before you had to remember the best site to search. Creating better queries is always a good skill.

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[–] Q67916tJ6Z0aWM@lemmy.world 91 points 1 year ago (1 children)

Ive had to start putting ublock origin on cuatomers systems by default. The web has become a far worse cesspool for scams than what it was a few years ago. The ads blend in with real content. The internet is a shit hole now.

[–] Bebo@literature.cafe 40 points 1 year ago (1 children)

Seriously, browsing the internet without an adblocker is a horrible experience. So Firefox with ublock origin is my go to.

[–] rzlatic@lemmy.ml 14 points 1 year ago* (last edited 1 year ago) (1 children)

(aside of social network's disinformation, conspiracies, hate breeding and false news) this is prime example of what the internet ended up as, to a regular user: how-i-experience-web-today.com

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[–] CosmicCleric@lemmy.world 75 points 1 year ago (4 children)

He said search results had become plagued with “clickbait” to keep people “addicted and absorbed on the page as long as possible”.

It's not just Internet searches. Video games are designed psyop-like as well now, all to drive engagement, and more profits.

At this point we need legislation so companies cannot make products that are mentally manipulative and detrimental to their customers.

They're getting dangerously close to "drug pushers" territory.

[–] hiramfromthechi@lemmy.world 39 points 1 year ago (1 children)

"dangerously close"?

"There are only two industries that call their customers 'users': illegal drugs and software." – Edward Tufte

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[–] NickwithaC@lemmy.world 74 points 1 year ago (1 children)

He said search results had become plagued with “clickbait” to keep people “addicted and absorbed on the page as long as possible”.

No, that's the advertising that did that, the search results made a whole field of "SEO" possible which aimed to make the least useful page show up first in the results,

[–] hyperhopper@lemmy.ml 45 points 1 year ago (2 children)

SEO might be the clearest example of Goodhart's law to ever exist

https://en.m.wikipedia.org/wiki/Goodhart%27s_law

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[–] LemmysMum@lemmy.world 59 points 1 year ago (6 children)

And if you follow the chain of causation to the top what do we find?

[–] RememberTheApollo_@lemmy.world 24 points 1 year ago* (last edited 1 year ago) (7 children)

Yeah…not so simple.

Our system based on infinite growth for the investors is what fucks everything up. The incessant need for MORE places pressure on companies to fuck someone over for money once the initial innovative growth stage ends and the market gets saturated. They buy or crush what competitors they can to squeeze the market. Usually the employees get it first with hiring cheaper labor, reduction in fringe and real benefits, rising costs for existing benefits, etc. Then the consumer gets hit next with enshittification. Shittier services, harder to access services, unbundling, more fees, shittier products, etc. often compounded with more in-your-face marketing.

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[–] mycorrhiza@lemmy.ml 50 points 1 year ago* (last edited 1 year ago) (2 children)

I know I'm dreaming here, but central internet services like google search and youtube should be utilities controlled by the public.

The video pool that Youtube draws from, generated by the public, should be public property, hosted on public servers, internationalized somehow, with an opensource market of frontend interfaces and algorithms to deliver that content to people, instead of one youtube algorithm and one interface designed to meet the profit incentives of google. People should be free to use the algorithm and interface they find most useful.

[–] runefehay@kbin.social 29 points 1 year ago

This was started over two decades ago, but never came about because the copyright cartel destroyed it. It was called peer to peer (p2p) tech.

The cartel even tried to pass laws which would allow them to control what media you could have on your computer. (The SSSCA and later CBDTPA) This is where the term Digital Rights Management came from.

[–] grayman@lemmy.world 16 points 1 year ago (1 children)

Former govt IT employee here. Trust me, you really don't want the govt in charge of media platforms. So what's the alternative? Well, at least in the USA, we have this idea of publishers and platforms baked into law, however, it's mostly ignored because right now because the govt and media are on the same side. (Heyoo! The fourth estate aligns with the fifth column.) What we need is to fortify that idea AND entrench net neutrality into a formal perpetual law AND codify all wireless and wired communications as public utilities.

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[–] d33pblu3g3n3@lemmy.world 44 points 1 year ago (26 children)

DDG to the rescue! It's astounding how in this day and age, duckduckgo gives much more meaningful results than google. Exception made for local businesses, but for technical info and issues, DDG is way better.

[–] alsu2launda@lemmy.world 23 points 1 year ago

I have noticed this too, DDG is giving me more of what i want, google always disappoints with random an unrerlated resutls, Some of the resultso of DDG are not even visible in first page of google results.

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[–] slaacaa@lemmy.world 42 points 1 year ago (9 children)

I heard lot of complaints of google search and seen the decline, but it’s like it got significantly worse in the last 1-2 years. I read it’s not just ads and clickbait/seo “articles”, but google is editing your queries without your knowledge, so they can milk more money out of their advertisers.

It’s mostly unusable now if you want to search for smg new, I just use it to jump to already known pages (e.g. google “vodafone” to jump to the page with a few clicks an pay my bills, often simpler than typing/bookmarking).

[–] GeekyNerdyNerd@sh.itjust.works 40 points 1 year ago (2 children)

but google is editing your queries without your knowledge, so they can milk more money out of their advertisers.

That came from a wired article which was quietly retracted because the author had misunderstood a slide from the Google anti trust trial and had the meaning nearly backwards.

What Google is actually doing is allowing advertisers to match keywords to common synonyms and other relevant keywords. If you search for (insert brandname) infant sleepwear for example Google will also show ads from adverts from companies who selected the keywords "baby pajamas". And that specific keyword replacement was only relevant to advertising"..

Google has long been transparent about the fact they interpret the meaning of keywords for searches to try to improve their relevance, and if you think about it if Google was replacing low value keywords with higher value ones it would be obvious, as generic searches would only turn up stuff from luxury brands and ads wouldn't have broad keyword matching.

There are plenty of things to blame Google for, the low return on advertising that publishers get and the increasing need for the entire Internet to be locked behind millions of different paywalls, SEO optimization, click bait bullshit, link farms, but one of them isn't replacing keywords to maximize value.

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[–] noodle@feddit.uk 40 points 1 year ago (1 children)

I know Google is a big corpo but its hardly the only reason behind the state of the internet. It is a major factor, but to single out Google when Microsoft and others have played just as significant of a role is odd.

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[–] snek@lemmy.world 38 points 1 year ago (2 children)

I've been saying this for years, but no one listens to a random dev. Now I can finally back it up with some authority.

[–] sir_reginald@lemmy.world 22 points 1 year ago

I value more the opinion of a worker in the field than that of a shareholder talking about their competition.

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[–] Uglyhead@lemmy.world 32 points 1 year ago* (last edited 1 year ago) (2 children)

Goolag went completely off the rails when they decided to drop the “Don’t Be Evil” pledge. There were whole projects dropped on a dime the moment anyone questioned if a certain project or action was “evil”. Now nobody at Goolag even cares anymore. It’s all about that $earch For More $$$; anyway they can get it.

It will ultimately be their downfall, mmw.

https://lemmy.world/c/goolag

[–] TheOctonaut@mander.xyz 15 points 1 year ago* (last edited 1 year ago)

"Don't be evil" is still the last line of Google's corporate conduct. Seemingly not many people understand that Alphabet is Google's parent company, not their direct replacement, and all they did was change it to "Do the right thing", because generally when you're broken up in anti-trust measures, you don't want to just rename your company.

Note: I am not arguing that Google is a "Good" company. It's just nonsensical to point to a completely arbitrary "Evil" in their policy and say that without that they would, y'know, be evil. Particularly when Google itself still has that policy.

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[–] pensa@kbin.social 29 points 1 year ago (4 children)

I'd really like it if we stopped blaming the corporation and start blaming the people that make the decisions there and the people that implement those decisions. From the CEO's to the programmers. Put their names everywhere, show the world who actually ruined it. Google was the best resource humanity had to access information. Now, more often than not, I can not find anything related to my search. The search algorithm they used 20 years ago was better than this new junk.

[–] lloram239@feddit.de 15 points 1 year ago* (last edited 1 year ago) (4 children)

I'd rather we build something better ourselves than hoping that companies turn "good". A whole lot of the modern Internet's problems are simply the result of leaving everything up to big companies instead of building our own better stuff. In the software world we have Open Source, Linux, GNU and all that, in the content world we have Creative Commons and for online services we have basically nothing. No licenses, rules or even best practices. Worse yet, whenever there is some effort in that direction, it's often fundamentally broken (e.g. Signal requiring a phone number, Fediverse giving full control to the server not the user, etc.).

PS: If you want old school Google, try kagi.com. It's expensive, but the closest thing to good search we have at the moment.

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[–] m3t00@lemmy.world 24 points 1 year ago (2 children)

'entrepreneur' lacks the positive vibe it used to bring. like saying 'visionary' or 'genius'. overuse has tipped these terms into 'yeah right' and 'clickbait' especially when appearing in headlines. blame google for aggregating clickbait headlines but they aren't writing them. interesting that telegraph.co.uk hosting this is packed full with 'clickbait'. designed with LCD appeal and low value content like this story

[–] Moltz@lemm.ee 18 points 1 year ago (2 children)

And why do you think they are written in this manner? Does it have something to do with ads? Praytell, who owns the ad platform as well as search?

Pretty balsy to blame the writers, they are simply chasing the algorithm Google makes. In the end, Google does really control it all. So if you wanna be mad at someone, I'd say start with the one forcing everyone to do this.

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[–] Nobsi@feddit.de 24 points 1 year ago (3 children)

Oh yes, it's Google who ruined the Internet... Not all the Content farms like facebook, instagram, twitter and online news. Its the search engine guys.

[–] shectabeni@sh.itjust.works 42 points 1 year ago (2 children)

Why not a combination of both? Seems most realistic.

[–] BurnedDonutHole@lemmy.ml 15 points 1 year ago

I agree. Google opened the way to monetization by advertisements and certain requirements to achieve that monetization (SEO and other meta stuff)...

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[–] theragu40@lemmy.world 40 points 1 year ago (3 children)

If we are trying to dig into the root cause? Then yes, honestly. It is Google. And don't call them the "search engine guys", that's not what they are about. They are the "mass aggregation and correlation of user data guys". Search has been a means to an end for Google for a very long time.

All those other things didn't exist when google was developing their model. Google paved the way for the internet no longer being free, but being "free" with payment rendered in the form of user data. That in turn directly led to all those other evils you referred to. It is not an exaggeration to imply that Google is ultimately at fault for the way the internet functions today.

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[–] NutWrench@lemmy.world 17 points 1 year ago (1 children)

I would gladly go back to 1990s Internet if it meant not having to deal with Google and data mining. I haven't turned off ad-blocking in 20 years.

[–] lloram239@feddit.de 26 points 1 year ago (2 children)

Pre-Google Internet wasn't exactly great either. If you think current Google is bad, wait until you are stuck with AltaVista, a 5MB email inbox and video sharing without Youtube or services like AOL or MSN that try to outright replace the Web. Google got big in the first place because what they offered was substantially better than the competition.

If you travel back 15 years ago or so, you have Google at its best, providing lots of great services and still innovating.

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