7
submitted 8 months ago* (last edited 8 months ago) by AlecSadler@sh.itjust.works to c/googlepixel@lemmy.world

Is this the right community for this?

Had my Pixel Watch 2 since October 13th, been wearing it regularly since then, daily HR data is visible on the watch, but only Oct 13, 18, 19, and 22 will sync on the app.

I've tried clearing cache on both ends, issuing a manual sync multiple ways, force closing, removing updates and adding them back, directly viewing specific days in other areas of the app to maybe force an update, uninstall/reinstall, re-pair, etc.

The data still shows on watch but won't sync to the phone.

Is this normal? What am I missing?

edit: So if I uninstall the Fitbit app and reinstall it each day, it seems to sync that day so far. But won't if I don't. Kind of annoying but it'll suffice for now...

edit 2: never mind, that only worked once...I jumped the gun.

edit 3: I factory reset everything, created a brand new Fitbit account, etc. and it still isn't syncing HR data. The watch also only lasted 5.5 hours off the charger today with always on and location off. I'm honestly kind of bummed, I really like the size, but I'm likely going back to my previous smartwatch unless this magically starts working well in a couple days. I tried contacting support and was basically just told to do everything I've already done, so that's fun.

top 4 comments
sorted by: hot top controversial new old
[-] QuantumEyetanglement@lemdro.id 2 points 8 months ago

Is there a way you can check to see if the heart rate permission is granted for the because app(s)? Don't have the watch so can't help troubleshoot unfortunately

[-] AlecSadler@sh.itjust.works 2 points 8 months ago

I've granted / re-granted all permissions (in some cases probably ones it doesn't need). It has all sensor access.

The data is there on the watch for each missing day in the app, and the app reports it's synced. It just doesn't show in the app :/

[-] DNA@lemmy.world 2 points 8 months ago

Maybe check if the data shows up on the fitbit website

[-] AlecSadler@sh.itjust.works 2 points 8 months ago

Same days are missing on the site as well.

this post was submitted on 26 Oct 2023
7 points (100.0% liked)

Google Pixel

5405 readers
1 users here now

The World's Google Pixel community!

This community is for lemmings to gather and discuss all things related to the Google Pixel phone and other related hardware. Feel free to ask questions, seek advice, and engage in discussions around the Pixel and its ecosystem.

We ask you to be polite when addressing others and respect Lemmy.world's rules.

NSFW content is not allowed and will immediately get you banned.

It also goes without saying that self-promotion of any nature and referral links are not allowed. When in doubt, contact the mod team first.

Also, please, no politics.

For more general Android discussions, see !android@lemmy.world.

This community is not in any way affiliated with Google. If you are looking for customer support regarding your Pixel phone, look here instead: https://support.google.com/pixelphone/

founded 1 year ago
MODERATORS